Support

How can we help?

For app help or a privacy request, email stephen@saintjosephsupply.com. Include the app version and what happened. Please do not send a private prayer intention unless it is necessary for your request.

Inviting someone to pray

Open a novena, choose Start & invite, and use Apple’s sharing sheet. The person you invite needs an Apple Account signed in to iCloud and must accept. Each novena group has its own invitation, even when you pray with the same people again. To add someone later, open the group and choose Manage people.

If an invitation does not appear

Check that both devices are online, signed in to iCloud, and running a current version of the app. Open the invitation link on the invited device. If the link has expired or the owner stopped sharing, ask for a new invitation. Personal prayer and the bundled library still work offline.

Closing a group

The owner can choose Close group in its detail view. The prayer and history remain available to existing members, but the app stops new group activity. The owner may reopen it. Closing does not revoke the CloudKit share; use Apple’s sharing controls to remove participants or stop sharing.

Reporting shared content

In a group, choose Report on the item or group. The app prepares a report email, which you must send from Mail. If Mail is unavailable, copy the report details and email them to stephen@saintjosephsupply.com. Hiding an item or blocking a person also keeps their content out of your view.

Your privacy

Private reflections stay private until you explicitly share a separate group copy. Private iCloud journal sync is optional. Read the privacy policy for details and deletion choices.